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This topic contains 5 replies, has 4 voices, and was last updated by  brat 2 years, 2 months ago.

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  • #15206 Reply

    Sampo Salo
    Participant

    Hello!

    A simple question. I just installed the BRAT 4.1.0 on windows 10. I would also want to try the RADS service. What am I supposed to enter as password when I click the “install service” button in (tools -> options -> RADS)? BRATS user manual only tells to use the “respective” password.

    I am running BRAT with administrative rights.

    Regards,
    Sampo

  • #15207 Reply

    Albert

    Hi Sampo,

    It should be the password of your Windows user.

    Regards,

    Albert

  • #15208 Reply

    Sampo

    Hi!

    thanks for the reply. I tried it with my Windows user password but it does not seem to work. Any idea what could be the problem here? I will anyway try to contact my IT helpdesk.

    Regards,
    Sampo

  • #15209 Reply

    Sampo

    Hello again,

    Just and update for all the other IT noobs out there. I was able to install the RADS service by adding a domain account extension before my local windows user name: domain_name/user_name.

    Cheers,
    Sampo

  • #15223 Reply

    Laurent Testut
    Participant

    Dear All,
    I succeed in installing the RADS service but it fails to synchronize data after few tens of seconds ?
    [WARN] 2017-09-26T14:51:10 The RADS service is synchronizing data with the remote RADS server.
    [WARN] 2017-09-26T14:51:32 The RADS service stopped data synchronization with the remote RADS server.

    SEE BELOW COPY OF THE RadsServiceLogs.txt
    —————————————–

    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [0ms] 2017-09-26T14:48:34 [0]
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [3ms] 2017-09-26T14:48:34 [0] *** Logging started ***
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [12ms] 2017-09-26T14:48:34 [0] Configuration file C:/Users/ltestut/AppData/Roaming/ESA/RadsService.ini. Log messages will be written to C:/Users/ltestut/Documents/BRAT/user-data/rads/RadsServiceLog.txt
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [10ms] 2017-09-26T14:48:34 [0] Initial configuration:
    MissionNames ==
    PublicRootDirectory == C:/Users/ltestut/Documents/BRAT/user-data
    LogFilePath() == C:/Users/ltestut/Documents/BRAT/user-data/rads/RadsServiceLog.txt
    DownloadDirectory() == C:/Users/ltestut/Documents/BRAT/user-data/rads
    NumberOfDays == 3
    AllAvailableMissions == Name == Sentinel-3A
    Abbreviation == 3a
    Phases ==

    Name == CryoSat-2
    Abbreviation == c2
    Phases ==

    Name == ERS-1
    Abbreviation == e1
    Phases ==

    Name == ERS-2
    Abbreviation == e2
    Phases ==

    Name == GFO
    Abbreviation == g1
    Phases ==

    Name == Geosat
    Abbreviation == gs
    Phases ==

    Name == Jason-1
    Abbreviation == j1
    Phases ==

    Name == Jason-2
    Abbreviation == j2
    Phases ==

    Name == Jason-3
    Abbreviation == j3
    Phases ==

    Name == Envisat
    Abbreviation == n1
    Phases ==

    Name == Poseidon
    Abbreviation == pn
    Phases ==

    Name == SARAL
    Abbreviation == sa
    Phases ==

    Name == TOPEX
    Abbreviation == tx
    Phases ==

    LastSync == mar. sept. 26 14:46:55 2017
    ValidRadsMissions == 1
    PeriodicCheckInMinutes == 60
    TimeoutInSeconds == 30

    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:48:34 [0] Creating a service object. Configuration file: C:/Users/ltestut/AppData/Roaming/ESA/RadsService.ini
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [10ms] 2017-09-26T14:48:34 [0] Created a service object.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:48:34 [0] Calling CRadsService::base_t::exec()
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [34ms] 2017-09-26T14:48:34 [0] Entering CRadsService::start()
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [10ms] 2017-09-26T14:48:34 [0] Service start-up type: auto-start.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:48:34 [0] Auto-start is enabled.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:48:34 [0] Leaving CRadsService::start() in expected return point.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [3968ms] 2017-09-26T14:48:38 [0] Broadcasting status…STOPPED
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [6ms] 2017-09-26T14:48:38 [0] Number of connections notified == 1
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:48:38 [0] Finished broadcasting status.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:48:38 [1] New socket connection received.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [211ms] 2017-09-26T14:48:38 [0] RadsClient: resuming.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [28453ms] 2017-09-26T14:49:07 [0] Trying to start immediate data synchronization with RADS.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [13ms] 2017-09-26T14:49:07 [0] Broadcasting status…CONFIG_UPDATED
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [5ms] 2017-09-26T14:49:07 [0] Number of connections notified == 1
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [8ms] 2017-09-26T14:49:07 [0] Finished broadcasting status.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [12ms] 2017-09-26T14:49:07 [0] Broadcasting status…RUNNING
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [10ms] 2017-09-26T14:49:07 [0] Number of connections notified == 1
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:49:07 [0] Finished broadcasting status.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [267ms] 2017-09-26T14:49:07 [0] Service framework logMessage: A RADS data synchronization request was processed.
    Command line: “C:/Program Files/BRAT-4.1.0/bin/rsync/rsync.exe” -avrzR –del –password-file=”/cygdrive/C/Program Files/BRAT-4.1.0/bin/data/rads_pass.txt” –timeout=30 radsuser@corads.tudelft.nl::”rads/data/c2 rads/data/n1 rads/data/e1 rads/data/e2 rads/data/gs rads/data/g1 rads/data/j1 rads/data/j2 rads/data/j3 rads/data/pn rads/data/sa rads/data/3a rads/data/tx” “/cygdrive/C/Users/ltestut/Documents/BRAT/user-data/rads”
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [2ms] 2017-09-26T14:49:07 [0] A RADS data synchronization request was processed.
    Command line: “C:/Program Files/BRAT-4.1.0/bin/rsync/rsync.exe” -avrzR –del –password-file=”/cygdrive/C/Program Files/BRAT-4.1.0/bin/data/rads_pass.txt” –timeout=30 radsuser@corads.tudelft.nl::”rads/data/c2 rads/data/n1 rads/data/e1 rads/data/e2 rads/data/gs rads/data/g1 rads/data/j1 rads/data/j2 rads/data/j3 rads/data/pn rads/data/sa rads/data/3a rads/data/tx” “/cygdrive/C/Users/ltestut/Documents/BRAT/user-data/rads”
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [19ms] 2017-09-26T14:49:07 [0] Broadcasting status…CONFIG_UPDATED
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [9ms] 2017-09-26T14:49:07 [0] Number of connections notified == 1
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [6ms] 2017-09-26T14:49:07 [0] Finished broadcasting status.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [21541ms] 2017-09-26T14:49:29 [0] Service framework logMessage: rsync: failed to connect to corads.tudelft.nl (131.180.122.134): Connection timed out (116)
    rsync error: error in socket IO (code 10) at clientserver.c(125) [Receiver=3.1.2]

    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:49:29 [1] rsync: failed to connect to corads.tudelft.nl (131.180.122.134): Connection timed out (116)
    rsync error: error in socket IO (code 10) at clientserver.c(125) [Receiver=3.1.2]

    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [12ms] 2017-09-26T14:49:29 [0] Service framework logMessage: exit code 10-Error in socket I/O
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [10ms] 2017-09-26T14:49:29 [1] exit code 10-Error in socket I/O
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:49:29 [0] Broadcasting status…STOPPED
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:49:29 [0] Number of connections notified == 1
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:49:29 [0] Finished broadcasting status.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [91476ms] 2017-09-26T14:51:00 [0] Broadcasting status…STOPPED
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [7ms] 2017-09-26T14:51:00 [0] Number of connections notified == 1
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:51:00 [0] 1 stale connections found: scheduling clean-up.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [10ms] 2017-09-26T14:51:00 [0] Finished broadcasting status.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:51:00 [1] New socket connection received.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [1737ms] 2017-09-26T14:51:02 [1] Erased socket connection reference.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [6ms] 2017-09-26T14:51:02 [0] Broadcasting status…STOPPED
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [14ms] 2017-09-26T14:51:02 [0] Number of connections notified == 1
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [8ms] 2017-09-26T14:51:02 [0] 1 stale connections found: scheduling clean-up.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:51:02 [0] Finished broadcasting status.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:51:02 [1] New socket connection received.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [3202ms] 2017-09-26T14:51:05 [1] Erased socket connection reference.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [5127ms] 2017-09-26T14:51:10 [0] Trying to start immediate data synchronization with RADS.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [19ms] 2017-09-26T14:51:10 [0] Broadcasting status…CONFIG_UPDATED
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [14ms] 2017-09-26T14:51:10 [0] Number of connections notified == 1
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [6ms] 2017-09-26T14:51:10 [0] Finished broadcasting status.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:51:10 [0] Broadcasting status…RUNNING
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [28ms] 2017-09-26T14:51:10 [0] Number of connections notified == 1
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:51:10 [0] Finished broadcasting status.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [39ms] 2017-09-26T14:51:10 [0] Service framework logMessage: A RADS data synchronization request was processed.
    Command line: “C:/Program Files/BRAT-4.1.0/bin/rsync/rsync.exe” -avrzR –del –password-file=”/cygdrive/C/Program Files/BRAT-4.1.0/bin/data/rads_pass.txt” –timeout=30 radsuser@corads.tudelft.nl::”rads/data/c2 rads/data/n1 rads/data/e1 rads/data/e2 rads/data/gs rads/data/g1 rads/data/j1 rads/data/j2 rads/data/j3 rads/data/pn rads/data/sa rads/data/3a rads/data/tx” “/cygdrive/C/Users/ltestut/Documents/BRAT/user-data/rads”
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [8ms] 2017-09-26T14:51:10 [0] A RADS data synchronization request was processed.
    Command line: “C:/Program Files/BRAT-4.1.0/bin/rsync/rsync.exe” -avrzR –del –password-file=”/cygdrive/C/Program Files/BRAT-4.1.0/bin/data/rads_pass.txt” –timeout=30 radsuser@corads.tudelft.nl::”rads/data/c2 rads/data/n1 rads/data/e1 rads/data/e2 rads/data/gs rads/data/g1 rads/data/j1 rads/data/j2 rads/data/j3 rads/data/pn rads/data/sa rads/data/3a rads/data/tx” “/cygdrive/C/Users/ltestut/Documents/BRAT/user-data/rads”
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [18ms] 2017-09-26T14:51:11 [0] Broadcasting status…CONFIG_UPDATED
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [12ms] 2017-09-26T14:51:11 [0] Number of connections notified == 1
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [10ms] 2017-09-26T14:51:11 [0] Finished broadcasting status.
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [21445ms] 2017-09-26T14:51:32 [0] Service framework logMessage: rsync: failed to connect to corads.tudelft.nl (131.180.122.134): Connection timed out (116)
    rsync error: error in socket IO (code 10) at clientserver.c(125) [Receiver=3.1.2]

    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:51:32 [1] rsync: failed to connect to corads.tudelft.nl (131.180.122.134): Connection timed out (116)
    rsync error: error in socket IO (code 10) at clientserver.c(125) [Receiver=3.1.2]

    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [12ms] 2017-09-26T14:51:32 [0] Service framework logMessage: exit code 10-Error in socket I/O
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:51:32 [1] exit code 10-Error in socket I/O
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [10ms] 2017-09-26T14:51:32 [0] Broadcasting status…STOPPED
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:51:32 [0] Number of connections notified == 1
    L:\project\dev\source\new-gui\Common\ApplicationLogger.cpp(307) : (CApplicationLoggerBase::FullLogMsg) [11ms] 2017-09-26T14:51:32 [0] Finished broadcasting status.

  • #15230 Reply

    brat
    Keymaster

    Dear Laurent Testut,

    As usual with this kind of problem, there are several possible causes.
    First you should check an issue reported in the SUM. Here is the important part:

    “In all systems, please make sure that any TCP traffic from your machine to port 873 on the RADS server
    is not being blocked by a firewall. This is usually not an issue, but it can happen if your system is
    accessing RADS behind a more restrictive network configuration.”

    We asked another user with a similar problem to ping the RADS server, and he detected (and solved) network issues on his side. Maybe this is helpful also in this case: ping corads.tudelft.nl

    Finally, you can also increase the value of the paramater default_timeout_in_seconds, that is, replace the line

    default_timeout_in_seconds=30

    with something like

    default_timeout_in_seconds=90

    in the file C:\Users\ltestut\AppData\Roaming\ESA\RadsService.ini

    The service needs to be restarted after this. But usually 30 seconds are enough, so a timeout means other connection problems. Anyway, it should also be tried as a last chance solution.

    I hope this helps.

    Best regards,

    BRAT Team

    • This reply was modified 2 years, 2 months ago by  brat.
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